Help & FAQs

Where are your products made?

We are proudly produced in the USA and ship orders from North Carolina, bringing traditional South African biltong and beef-stick flavors to you.

How long does delivery take?

Orders generally arrive within 2–5 days from the date of order. Delivery times are estimates and may be affected by location, weekends, holidays, and carrier delays. Read our shipping information.

Do you offer free shipping?

Yes. U.S. orders of $125 or more qualify for free standard shipping, with eligibility confirmed at checkout. Other shipping costs are shown at checkout.

Can I subscribe?

Yes. Monthly subscriptions are available on our meat products with a 10% discount from the one-time purchase price. Select the monthly option on the product page and review the recurring purchase terms before ordering.

What if something is wrong with my order?

Contact us with your order number and a description of the issue. See returns & order support for the information to include.

How do I contact Stillknocks Meat Co?

Email dirk@stillknocksmeatco.com or use our contact form.

Stillknocks Meat Co
350 George W Liles Pkwy NW
Ste 160 #1187
Concord, NC 28027

Please contact us before mailing a return so we can provide the correct instructions.

Other policy or privacy questions?

If you have questions about your order, the information you have shared with us, or a store policy, please contact our team.